Performed over 4,000 hours of tests per month.
Challenges
COMPLEX BUSINESS RULES
The Boticario Group has thousands of particularities in their operation mode involving all its business units and technology integrations and platforms.
MORE THAN 250 SEASONAL NEEDS PER YEAR
With small, medium and large seasonal projects, the test factory needs elasticity to respond to all demands in a timely manner.
OVER 4,000 HOURS OF TESTS PER MONTH
A great volume and diversity types of tests is required such as functional, regression, compatibility, performance, usability, security, and exploratory and automated tests.
Actions and Results
TEAM OF 28 QA PEOPLE
With an exclusive operations board and teams allocated to different points, we make available 28 fully managed and trained people to meet the Boticario Group needs.
DOCUMENTED PROCESSES AND RULES
To handle seasonality, processes and business rules were documented and turned into training. New features are quickly integrated into the testing routines in direct sales software, PDV, Web and Mobile, BI and Forecast operations.
SLAs-BASED KPIs MANAGEMENT
Together with the Boticario Group we established and measured dozens of indicators to detect bugs in the different stages of development, homologation and production to meet the agreed-upon SLAs.